Gitam university SOLVED Notes AND GUESS
Product Details: Gitam university SOLVED notes AND GUESS
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2015-16
RATING OF BOOK: EXCELLENT
ABOUT THE BOOK
FROM THE PUBLISHER
If you find yourself getting fed up and frustrated with other ignou book solutions now mehta solutions brings top solutions for ignou. this gitam university book contains previous year solved papers plus faculty important questions and answers specially for gitam university .questions and answers are specially design specially for gitam university students .
MPDBA 101 Perspectives of Management & Behaviour
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MPDBA-101/MPDHR-101]
MBA (GEN) & MBA (HRM) Degree Examination
I YEAR / I SEMESTER
PERSPECTIVES OF MANAGEMENT & BEHAVIOUR
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SECTION-A
1. Answer any Five of the following:
a) Managerial skills
b) Difference between choice making and decision making
c) Contingency approach to conflict management
d) Stroking
e) Grapevine
f) Laissez faire
g) Formal organisation
h) Group dynamics
SECTION-B
Answer all questions
2. a) What are the tasks of a Professional Manager?
OR
b) ‘In order to be effective, a Manager must possess and continuously develop several essential skills’. Discuss
3. a) What is MBO? Explain the process of MBO
OR
b) Define Decision Making. Explain the need for and the factors involved in decision making
4. a) What is change agent? What functions are performed by a change agent in the process of organizational change
OR
b) Discuss some conflict resolution techniques. What are the strengths and weaknesses of each?
5. a) What are the barriers to communication? Suggest measures to overcome these barriers
OR
b) What is delegation? Explain the factors affecting delegation of authority and its process
6. a) What is transactional analysis? How does it help in improving
interpersonal relationships
OR
b) Elucidate various leadership styles and suggest which leadership style is effective and give supporting view points
SECTION-C
7. Case Let (Compulsory): 15
Arjun Das had been working with Belta Cables Ltd (BCL) for several years, during this time he had worked his way up from the bottom to a position of foreman. He was proud of what he had
achieved, and he liked his work at BCL. He had recently bought a flat and his wife and children were happy with their new neighbours.
In recent months, the company had lost two good contracts and as a result had been forced to lay off some employees. They had for the most part, laid off employees with least seniority, although this
was not required. Now, there was a rumour circulating that they were going to loose another contract.
As Arjun Das considered the situation, he realized he now had the least seniority of the foreman in his division. Thus, he concluded that the company was going to loose more business and owing to lack of his seniority, he was going to be given a `Golden handshake’. As a result of this painful conclusion, Das become extremely despondent, his interest in his job deteriorated badly and he began to have a hard time getting along with his co-workers. Actually, the rumour circulating in the company was incorrect.
Instead of losing business, BCL was anticipating some new contracts. Further, management was very pleased with Arjun Das as an employee and had no intention of letting him go.
Questions:
a) In what ways, if any, has poor communication caused this problem?
b) How might this situation be improved?
c) What is the basis for Arjun Das’s anxiety?