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Business Communication Syllabus.

Part 1: Language and Communication
Introduction , Definition of Communication, The Process of Communication, Barriers to Effective Communication, Types of Communication, The Impact of Communication on Performance

Part 2: Remedial English
Introduction, Parts of Speech, Sentences, Subject-Verb Agreement, Active Voice and Passive Voice, Degrees of Comparison, Direct and Indirect Speech

Part 3: Oral Skills for Effective Communication
Introduction, Advantages and Disadvantages of Oral Communication, One-to-One Oral Communication, Oral Presentations

Part 4: Listening Skills
Introduction, What is listening?, Types of Listening, Barriers of Effective Listening, Strategies for Effective Listening, Semantic Markers, Listening to Customer Complaints

Part 5: Reading Skills
Introduction, What is reading?, Types of reading, SQ3R Technique Of Reading

Part 6: Writing Skills
Introduction, Note Taking, Paraphrasing, Elements of writing, Business Letter Writing, Other Business Communications

Part 7: Organizational Communication
Introduction, Communication in an Organisation, Meetings, Memo, Circulars and Notices, Report Writing, Principles of Proof Reading

Part 8: Problems of Style
Introduction, Uses of Punctuations, Punctuation Categories

Part 9: Group Discussion and Interview
Introduction, Group Discussion (GD) – Meaning and Purpose, Job Interviews