June, 2009 MS-1 : MANAGEMENT FUNCTIONS AND BEHAVIOUR

Section A

1. Explain the concept of MBO. Describe its key features and critically analyse the extent of feasibility and usefulness of MBO in the present day business scenario.

2. Briefly describe various managerial processes and explain major elements of any two of them with suitable examples.

3. How do conflicts get generated in an organizational situation ? How does it impact the group behaviour and functioning of the organizabion ? Explain with relevant examples.

4. What is differentiation ? How is it done in an organizational set-up ? Discuss briefly with examples the basis of differentiation and its relationship with the choice of shucture.

5.Write short notes on any three of the following :

(a) Process of Organizational Change

(b) Group Formation

(c) Johari Window

(d) Managerial Values and Ethos

(e) Channels of communication